Customer satisfaction is important to us at Zuno Zyra. We offer an easy and transparent return and refund policy to ensure a smooth shopping experience.
Products are eligible for return or exchange within 7 to 10 days from the date of delivery. Returned items must be unused, unwashed, undamaged, and in their original condition with all tags and packaging intact.
To initiate a return or exchange, customers must contact our support team or use the “My Orders” section on the website. Once the returned product is received and passes quality inspection, refunds will be processed within 3 to 5 working days to the original mode of payment.
Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect product. Zuno Zyra reserves the right to reject returns that do not meet the policy conditions.